Privacy

Privacy Policy

This Privacy Policy aims to give you information on how we collect and process your personal data.
moonstartour.com website and any other means of collecting personal data are controlled by travel agency, referred to as “we”, “us” or “our” throughout this Privacy Policy. We are the primary data controller for the purposes of this website.
Moonstar Tour offeres a differents various tours and  attractions around Turkey. Travel with us will bring you a good memories and unique travel experiences.
Our privacy policy is designed to provide greater transparency into our privacy practices and principles, in a format that is easy to navigate, read and understand. We treat all of your personal information with care and respect.
 

The Type of Information we collect:

We collect the following categories of information:
  • Registration information you provide when you send a booking request, including your first name and surname, IP adress, phone number, email address. We periodically review your personal information to ensure that we do not keep it longer than it is needed.
  • Transaction information you provide when you request information or purchase a tour or service from us, whether on our sites or through our agents or direct mail - including your postal address, telephone number, and payment information.
  • Information sent either one-to-one or within a limited group using our message, chat, post, or similar functionality, where we are permitted by law to collect this information.

How We collect Your information:

We collect your information when you fill a booking request form on our website www.moonstartour.com, our live chat application, emails and phone calls.


How do we use your information?

We may use such information in the following ways:
  • To personalize user's experience and to allow us to provide the type of content and product in which you are most interested.
  • To improve our website in order to better serve you.
  • To allow us to better service you in responding to your customer service requests.
  • To administer a contest, promotion, survey or other site feature.
  • To quickly process your transactions.
  • To send periodic emails regarding your order or other products and services.

How do we protect visitor information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We will not share your personal information (other than with travel professionals we work with).
Your personal information is contained behind our secured website and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
All transactions are processed through a gateway provider and are not stored or processed on our servers.


How can you opt out, remove or modify information you have provided to us?

You can request to have your information removed by clicking on the Contact Us/Live Chat button on this or the home page.
Please note that we may maintain information about an individual sales transaction in order to complete that transaction and for record keeping purposes.


Links to Other Websites

Our website contains links that lead to other websites. If you click on these links [name] is not held responsible for your data and privacy protection. Visiting those websites is not governed by this privacy policy agreement. Make sure to read the privacy policy documentation of the website you go to from our website.

Contacting Us
If there are any questions regarding this privacy policy you may contact us:
Email: reservation@moonstartour.com
Call: +90 549 642 6422